Centennial Water District(breadcrumbs are unavailable)

Public Health Message

Douglas County will move to Safer-At-Home state orders – beginning April 27

Douglas County is implementing a phased-in reopening of its economy beginning April 27 consistent with Governor Polis’ statewide, new safer at home orders.

The Governor’s Executive Order outlines the following guidelines for the new safer at home orders:

  • All vulnerable individuals should stay at home, except when necessary.
  • All individuals who are sick or who test positive for COVID-19 should stay at home except as necessary to care for themselves or to seek medical care.
  • Wear non-medical cloth face coverings that cover the nose and mouth whenever in public.
  • Limit social interactions to the greatest extent possible.
  • Limit essential travel to within Douglas County or for employment as much as possible and limit recreational travel to no further than 10 miles from their residence.
  • Prohibit public gatherings of 10 persons or more in both public spaces and private commercial venues.
  • Retail stores can operate through delivery service, window service, walk-up service, drive-through service, drive-up service, and curbside delivery.
  • Beginning May 1, retail stores can allow customers onto their premises while allowing strict compliance with mandatory social distancing requirements.
  • Restaurants can continue to offer food and beverage using delivery service, window service, walk-up service, drive-through service, drive-up service and curbside delivery.

To review the new Executive Order in its entirety, click here.

What this means for you?

The offices of  Centennial Water & Sanitation District and Highlands Ranch Metro District, which serves Highlands Ranch, are closed to the public. Staff continues to work from 8 a.m. to 5 p.m., providing municipal services to Highlands Ranch. We can be contacted at 303-791-0430 or via email at info@highlandsranch.org.

Centennial Water customer service staff is currently operating with fewer team members as a precaution for the COVID-19 global pandemic. We ask for your patience when you call or submit an email as our turnaround time will be longer than normal. Please be assured we will return all phone calls and emails. Thank you for your patience.

How to pay your water bill?

  1. Online at centennialwater.org, click on the Bill Pay icon at the bottom of the home page.
  2. Mail to Centennial Water, 62 Plaza Dr., Highlands Ranch, Colo. 80129.

To flush or not to flush?

As efforts to keep our homes and offices clean increase with the use of sanitizing wipes, please think before you flush. Wipes, any kind of wipes, should not be flushed down the toilet. Wipes cause problems for our wastewater infrastructure.

Please think twice before you drop them in the toilet. Even if it says flushable, it still presents a challenge. Drop them in the trash instead. Let’s stick to poo, pee and toilet paper in the toilet. Thank you!



Facts about COVID-19 and your water and wastewater utility

Americans can continue to use and drink water from their tap as usual. The World Health Organization has stated that the presence of the COVID-19 virus has not been detected in drinking water supplies.
For more information, click the links below.


Highlands Ranch Metro District
Updates, cancellations and more information from the Metro District

Highlands Ranch Community Association
Updates, cancellations and more information from HRCA.

Douglas County

Tri-County Health Department
Tri-County Health Department services the residents of Adams, Arapahoe and Douglas counties.

Centers for Disease Control

Colorado Department of Public Health and Environment

Novel Coronavirus Hotline: 303-389-1687, 1-877-462-2911 or email COHELP@RMPDC.org