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Offices Closed to the Public

Tuesday, March 17th, 2020

Beginning Wednesday, March 18, the offices of the Highlands Ranch Metro District and Centennial Water & Sanitation District, which serves Highlands Ranch, will be closed to the public. Staff will continue to be working from 8 a.m. to 5 p.m., providing municipal services to Highlands Ranch.

For general questions, please call 303-791-0430. For parks, and outdoor recreation questions, please call 303-791-2710. Please email questions and inquiries to info@highlandsranch.org.

To comply with Tri-County Health Department guidelines, all rentals, permits and organized activity in our parks will be canceled through at least April 4. Additionally, recreation programs remain postponed until at least April 4. We are in regular communication with Tri-County Health Department, and we will continue to monitor their updates and recommendations. Due to the rapidly changing nature of the COVID-19 pandemic, guidance may be updated at any time.

Current guidelines were issued with the goal of minimizing in-person interaction. According to the Colorado Department of Public Health & Environment, in-person interaction is the primary means of COVID-19 transmission.

Public Health Message

Friday, March 6th, 2020

Stay-At-Home Public Health Order March 26 through April 11

Colorado’s stay-at-home order went into effect March 26 at 8 a.m. You may still leave your home to take care of your health and safety, as well as for others in your home, including your pets.  This includes going to the grocery store, the pharmacy, pick up and drop off your laundry and dry cleaning, pick up to-go food – all considered essential trips. Banks and health care providers are also considered essential businesses.

Go for a hike, take a walk, ride your bike. Just do so keeping at least six feet away from the nearest person.

You are part of the solution to reduce the spread of COVID-19. Stay safely at home except for essential trips; create physical distance from others when you are outside your home; use your favorite technology to maintain important relationships. These actions combined will limit our collective risk and save lives.

 For information on the state order, click here.

What this means for you?

The offices of  Centennial Water & Sanitation District and Highlands Ranch Metro District, which serves Highlands Ranch, are closed to the public. Staff continues to work from 8 a.m. to 5 p.m., providing municipal services to Highlands Ranch. We can be contacted at 303-791-0430 or via email at info@highlandsranch.org.

Centennial Water customer service staff is currently operating with fewer team members as a precaution for the COVID-19 global pandemic. We ask for your patience when you call or submit an email as our turnaround time will be longer than normal. Please be assured we will return all phone calls and emails. Thank you for your patience.

How to pay your water bill?

  1. Online at centennialwater.org, click on the Bill Pay icon at the bottom of the home page.
  2. Mail to Centennial Water, 62 Plaza Dr., Highlands Ranch, Colo. 80129.

To flush or not to flush?

As efforts to keep our homes and offices clean increase with the use of sanitizing wipes, please think before you flush. Wipes, any kind of wipes, should not be flushed down the toilet. Wipes cause problems for our wastewater infrastructure.

Please think twice before you drop them in the toilet. Even if it says flushable, it still presents a challenge. Drop them in the trash instead. Let’s stick to poo, pee and toilet paper in the toilet. Thank you!



Facts about COVID-19 and your water and wastewater utility

Americans can continue to use and drink water from their tap as usual. The World Health Organization has stated that the presence of the COVID-19 virus has not been detected in drinking water supplies.
For more information, click the links below.


Highlands Ranch Metro District
Updates, cancellations and more information from the Metro District

Highlands Ranch Community Association
Updates, cancellations and more information from HRCA.

Douglas County

Tri-County Health Department
Tri-County Health Department services the residents of Adams, Arapahoe and Douglas counties.

Centers for Disease Control

Colorado Department of Public Health and Environment

Novel Coronavirus Hotline: 303-389-1687, 1-877-462-2911 or email COHELP@RMPDC.org


2020 Utility Rate Fact Sheet

Wednesday, January 8th, 2020

Request an absentee or mail in ballot application

Friday, January 3rd, 2020

2020 Inclusion Election

Wednesday, December 4th, 2019

Centennial Water 2020 Adopted Budget

Wednesday, October 16th, 2019

Are you Water Wise?

Friday, August 9th, 2019

Understanding how water usage impacts your water bill

Friday, August 3rd, 2018

2019 Water Wise Guide

Wednesday, May 9th, 2018